Head of People Operations

San Francisco, California, United States | Turn/River Capital | Full-time


About Turn/River

Turn/River Capital is a technology focused private equity firm with nearly $750M under management. We are data-driven growth experts. Our strategy is to combine capital with results-oriented marketing, sales optimization, talent management, and operational execution to drive companies to double or triple their growth while remaining profitable. We are analytically driven, curious by nature, and always looking for the next experiment to drive improvement.

The Head of People Operations is a unique role that provides an amazing opportunity to build high-performing teams across multiple software companies at every level of the organization, partnering deeply with leadership both at Turn/River as well as our portfolio companies. We get to see our work make an impact for hundreds of employees across the globe as well as the thousands of customers they serve. We are creating a new model for private equity and want to find people that can elevate Turn/River and our portfolio companies to the next level.

About the Role

The Operations team at Turn/River is tasked with driving growth for each new portfolio company. To help drive this growth, we are seeking a Head of People Operations. This leader will work directly with the executives at our portfolio companies, along with the Turn/River operations and investment teams, to shape and implement strategies that will help us build healthy organizations that acquire, develop, and retain high-performing employees.

We need a proven talent leader with an analytical, detailed, process-oriented mindset that can also think strategically about the big picture. A successful candidate will be able to not only develop high level playbook strategies but also “roll up their sleeves” and collaboratively execute those strategies. 


  • Evaluate talent for all new acquisitions & develop strategic talent & HR recommendations for each firm Turn/River brings into the portfolio
  • Define Turn/River’s performance management processes, along with standardized best practices for our portfolio companies related to employee succession and promotion
  • Own employee engagement across our portfolio of companies. Develop insights & best practices across Turn/River’s portfolio regarding employee retention, turnover, and industry benchmarking
  • Create benchmarks of compensation/benefits across portfolio company geographic markets
  • Define best practices for organizational design based on the stage and operational context of the portfolio company
  • Lead the Talent Acquisition team, and all related efforts, across Turn/River and our portfolio companies
  • Build scalable playbooks to develop, train, and retain employees within Turn/River’s portfolio companies, and for Turn/River itself
  • Supports the organization with development and implementation of corporate diversity, equity and inclusion strategies in HR functions, including recruitment, performance management, leadership development, employee engagement and retention.


  • 8 to 10+ years work experience in talent management (private equity, high growth SaaS, and/or software companies preferred)
  • Proven track-record in performance management, employee engagement, and organizational design
  • Some executive search experience preferred
  • Excellent written and verbal communication, focused on the bottom line in all communications
  • Skilled at establishing and maintaining strong relationships with executives, hiring managers, and peers
  • Able to document and teach best practices, strategies, and tactics
  • Strong project management skills; detail-oriented with the ability to multi-task and operate in a fast-paced environment with a sense of urgency and focus
  • Bachelor's degree required, MBA preferred 


  • An opportunity to make a dramatic impact across multiple high growth tech firms
  • Competitive salary, equity, and health benefits
  • Profit sharing (aka “carried interest”) across a diversified portfolio of startups
  • 401K
  • Commuter benefits
  • Equipment of your choice
  • Energetic work environment with perks - snacks, monthly team lunches, etc
  • A company who enjoys having fun; holiday and summer parties, annual global company offsite, and lots of other great stuff


At Turn/River, we are analytically minded, curious by nature, and voracious learners. We encourage BIPOC (Black/Brown, Indigenous, and other People of Color) applicants to apply. We are an equal opportunity employer with an inclusive working environment.